Privacy Policy

Welcome to Round Table Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website roundtable-newpizza.click, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

This Privacy Policy applies to all personal information collected through our website, online ordering platform, mobile applications, in-store interactions, loyalty programs, promotional campaigns, and any related services, sales, marketing, or events (collectively referred to as our "Services").

1. Who We Are

Round Table Pizza operates the website roundtable-newpizza.click and provides food and dining services to customers throughout the United States. For the purposes of this Privacy Policy, "we," "us," or "our" refers to Round Table Pizza and its affiliated entities operating under this domain.

2. Information We Collect

We collect personal information in a variety of ways. The categories of information we may collect include, but are not limited to, the following:

2.1 Personal Identification Information

When you register an account, place an order, join our loyalty program, sign up for our newsletter, participate in promotions, or contact our customer support team, we may collect personal identification information such as:

• Full name
• Email address
• Phone number
• Mailing address and delivery address
• Date of birth (for age verification and birthday offers)
• Username and password credentials
• Payment information (credit/debit card details processed securely through our payment processors)

2.2 Order and Transaction Data

When you place an order with us — whether online, through our app, or by phone — we collect information related to that transaction, including:

• Items ordered and customization preferences
• Order history and frequency
• Delivery or pickup instructions
• Pricing, discounts, and payment records
• Special requests or dietary preferences voluntarily provided

2.3 Usage and Behavioral Data

When you visit our website or use our mobile application, we automatically collect certain technical and behavioral information, including:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Operating system and device type
• Pages viewed, links clicked, and time spent on pages
• Referring and exit URLs
• Search terms entered on our website
• Session duration and interaction patterns

2.4 Device Information

We collect information about the device you use to access our Services, including:

• Device identifiers (such as device ID, advertising ID)
• Mobile network information
• Hardware and software specifications
• Location data (if you grant permission through our mobile application)

2.5 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect information about your browsing activities. For more information on how we use these technologies, please refer to Section 8 of this Privacy Policy (Cookie Usage).

2.6 Communications Data

If you contact us via email, phone, or our customer support forms, we may retain the content of those communications, including:

• Message content and attachments
• Date and time of contact
• Your preferred contact method
• Records of your feedback, complaints, or inquiries

2.7 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your account or interact with our social pages)
• Third-party delivery platforms and aggregators
• Analytics and advertising partners
• Fraud prevention and identity verification services

3. How We Use Your Information

We use the information we collect for a range of business and operational purposes. We process your data only when we have a lawful basis to do so, including performance of a contract, compliance with legal obligations, legitimate business interests, or your explicit consent.

3.1 Service Provision and Order Fulfillment

• Processing and delivering your food orders accurately and on time
• Managing your customer account and loyalty program membership
• Sending order confirmations, receipts, and delivery notifications
• Providing customer support and resolving disputes
• Facilitating payment processing through authorized payment processors

3.2 Personalization and User Experience

• Remembering your food preferences and past orders
• Customizing website content and promotional offers based on your interests
• Providing personalized loyalty rewards and birthday offers
• Recommending menu items based on order history

3.3 Marketing and Promotional Communications

• Sending promotional emails, SMS messages, and push notifications about deals, new menu items, and special events
• Running contests, sweepstakes, and giveaways
• Delivering targeted advertisements on our website and through third-party platforms
• Conducting email marketing campaigns in compliance with the CAN-SPAM Act

You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in any promotional email, replying "STOP" to any SMS, or adjusting your notification preferences in your account settings.

3.4 Analytics and Business Intelligence

• Analyzing website traffic, user behavior, and service performance
• Conducting market research and customer satisfaction surveys
• Measuring the effectiveness of our marketing campaigns
• Identifying trends and improving our menu, services, and operations

3.5 Safety, Security, and Fraud Prevention

• Detecting and preventing fraudulent transactions and unauthorized account access
• Monitoring for suspicious activity and security threats
• Verifying user identity for account security purposes
• Complying with applicable laws and regulations

3.6 Legal and Compliance Purposes

• Fulfilling our legal obligations under applicable federal and state laws
• Responding to lawful requests from law enforcement and regulatory authorities
• Protecting our legal rights and defending against claims
• Enforcing our Terms of Service and other agreements

4. Sharing Your Information with Third Parties

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. However, we may share your information with trusted third parties in the following circumstances:

4.1 Service Providers and Business Partners

We engage third-party companies and individuals to perform services on our behalf. These service providers are granted access to your personal information only as necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data. Service providers may include:

• Payment processors (e.g., Stripe, Square, PayPal)
• Delivery and logistics partners
• Cloud hosting and infrastructure providers
• Email marketing platforms
• Customer relationship management (CRM) software providers
• Analytics and data intelligence platforms (e.g., Google Analytics)
• Fraud prevention and identity verification services
• Customer support software providers

4.2 Third-Party Delivery Platforms

When you place an order through a third-party delivery platform (such as DoorDash, Uber Eats, Grubhub, or similar services), your information is also subject to the privacy policy of that platform. We encourage you to review the privacy policies of any third-party platforms you use to order our food.

4.3 Advertising and Marketing Partners

We may share limited data with advertising networks and social media platforms to deliver targeted advertisements. This may include hashed email addresses, device identifiers, or behavioral data. You may opt out of interest-based advertising through the Digital Advertising Alliance (DAA) at optout.aboutads.info or the Network Advertising Initiative (NAI) at optout.networkadvertising.org.

4.4 Legal Requirements and Law Enforcement

We may disclose your personal information when required to do so by law or in response to valid legal processes, including:

• Court orders, subpoenas, or warrants
• Requests from federal, state, or local government authorities
• Investigations by regulatory bodies
• Situations involving imminent risk to public safety

4.5 Business Transfers

In the event of a merger, acquisition, sale of assets, reorganization, or bankruptcy, your personal information may be transferred as part of that business transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and your data will be subject to a different privacy policy.

4.6 With Your Consent

We may share your information with other third parties when you have given us explicit consent to do so. You may withdraw your consent at any time by contacting us at [email protected].

5. Data Security Measures

We take the security of your personal information seriously. We implement a variety of administrative, technical, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: All data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology.
• Payment Security: We comply with the Payment Card Industry Data Security Standard (PCI-DSS) and do not store full credit card numbers on our servers. Payment processing is handled by certified third-party payment processors.
• Access Controls: Access to personal information is restricted to authorized personnel on a need-to-know basis. Employees with access to personal data are subject to confidentiality obligations.
• Firewalls and Intrusion Detection: We use firewalls, intrusion detection systems, and regular vulnerability assessments to protect our network infrastructure.
• Data Minimization: We collect only the personal information that is necessary for the stated purposes described in this policy.
• Regular Security Audits: We conduct periodic security reviews and audits of our data processing practices and systems.
• Incident Response: We maintain an incident response plan and will notify affected users in the event of a data breach, as required by applicable law.

6. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. We honor these rights and provide you with mechanisms to exercise them.

6.1 California Residents — CCPA/CPRA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you the following rights:

• Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions (e.g., fulfilling a transaction, legal obligations).
• Right to Correct: You have the right to request correction of inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: Although we do not "sell" personal information in the traditional sense, to the extent we share data with advertising partners that may constitute a "sale" under CCPA/CPRA, you have the right to opt out. Click the "Do Not Sell or Share My Personal Information" link available on our website.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to what is necessary to perform our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not be denied goods or services, charged different prices, or provided a different quality of service as a result of exercising your rights.

To submit a CCPA/CPRA request, please contact us at [email protected] or use the designated request form on our website. We will respond to your request within 45 days, with an option to extend by an additional 45 days if necessary.

6.2 General Privacy Rights (All U.S. Residents)

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we update or correct inaccurate information in your account.
• Right to Deletion: You may request the deletion of your personal information, subject to legal retention requirements.
• Right to Data Portability: You may request that we provide your personal information in a structured, machine-readable format.
• Right to Withdraw Consent: Where we process data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Opt-Out of Marketing: You may opt out of promotional communications at any time through the methods described in Section 3.3.

6.3 How to Exercise Your Rights

To exercise any of the above rights, please contact us using the information below:

• Email: [email protected]
• Website: roundtable-newpizza.click

We may need to verify your identity before processing your request to protect your privacy and security. Verification may require you to provide information to confirm your account or identity. We will not fulfill requests from third parties acting on your behalf without verifiable authorization.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

After the applicable retention period expires, we securely delete or anonymize your personal information so that it can no longer be associated with you. Anonymized data may be retained indefinitely for statistical and research purposes.

8. Cookie Usage

Our website and mobile applications use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, personalize content, and support our marketing efforts.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website, such as session management, shopping cart functionality, and secure login. These cookies cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors use our website by collecting anonymous usage statistics. We use tools such as Google Analytics for this purpose.
• Functional Cookies: Allow our website to remember your preferences, such as language settings, location, and saved addresses for faster ordering.
• Marketing and Targeting Cookies: Used to deliver relevant advertisements and promotional content based on your browsing behavior, both on our site and on third-party platforms.

8.2 Managing Cookie Preferences

You can manage your cookie preferences through our Cookie Consent Banner displayed upon your first visit to our website. You may also adjust cookie settings through your browser's privacy settings, though disabling certain cookies may affect the functionality of our website and ordering system.

For detailed information about the specific cookies we use, their purposes, and how to opt out, please review our Cookie Policy available at roundtable-newpizza.click/cookie-policy.

9. Children's Privacy

Our Services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13, or from individuals under 18 years of age without verifiable parental consent.

We comply with the Children's Online Privacy Protection Act (COPPA), which restricts the collection of personal information from children under 13 without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will promptly investigate and delete such information from our records.

Our website is not directed at children, and we do not knowingly allow children under 13 to create accounts, participate in loyalty programs, or engage with our marketing campaigns. Certain menu items, promotional content, and features of our website are intended for adult consumers only.

10. International Data Transfers

Round Table Pizza is based in the United States, and your personal information is primarily stored and processed on servers located within the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your home country.

When we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws. These safeguards may include:

• Data processing agreements with service providers that include standard contractual clauses
• Selecting service providers and partners in countries with adequate data protection standards
• Implementing additional technical and organizational measures to protect transferred data

By using our Services, you acknowledge and consent to the transfer of your personal information to the United States and other countries where our service providers operate, subject to the protections described in this Privacy Policy.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, and external services that are not operated or controlled by Round Table Pizza. These include links to food delivery platforms, social networks, and promotional partners. This Privacy Policy does not apply to any third-party websites. We strongly encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content, privacy practices, or data security of third-party websites.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites that you do not want your online activity tracked. As of the effective date of this Privacy Policy, there is no universally accepted standard for how websites should respond to DNT signals. Our website does not currently alter its data collection practices in response to DNT browser signals, although we do offer alternative opt-out mechanisms described in this policy and our Cookie Policy.

13. Applicable Law and Consumer Protection

This Privacy Policy is governed by and construed in accordance with the laws of the United States, including but not limited to:

• Federal Trade Commission Act (FTC Act): We comply with the FTC's standards for fair information practices and unfair or deceptive business practices related to data privacy.
• CAN-SPAM Act: All commercial email communications comply with the requirements of the Controlling the Assault of Non-Solicited Pornography And Marketing (CAN-SPAM) Act, including providing clear identification of commercial messages and opt-out mechanisms.
• Telephone Consumer Protection Act (TCPA): We obtain appropriate consent before sending promotional SMS messages and provide opt-out options in compliance with TCPA requirements.
• California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA): We comply with the privacy rights afforded to California residents under these statutes, as described in Section 6.1.
• Children's Online Privacy Protection Act (COPPA): We comply with COPPA requirements as described in Section 9.
• Payment Card Industry Data Security Standard (PCI-DSS): We adhere to PCI-DSS standards for the secure handling of payment card data.

14. How to File a Privacy Complaint

If you believe that we have violated your privacy rights or this Privacy Policy, we encourage you to first contact us directly so that we can investigate and address your concern promptly.

14.1 Contact Us First

To file a privacy complaint or raise a concern, please contact our Privacy Team at:

• Email: [email protected]
• Website: roundtable-newpizza.click

We will acknowledge receipt of your complaint within 5 business days and provide a substantive response within 30 days. If we need additional time to investigate, we will notify you of the extended timeline.

14.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response, you may have the right to file a complaint with the relevant regulatory authority:

• Federal Trade Commission (FTC): The FTC accepts consumer complaints related to privacy and data security at ftc.gov/complaint or by calling 1-877-FTC-HELP (1-877-382-4357).
• California Residents: You may contact the California Privacy Protection Agency (CPPA) at cppa.ca.gov or the California Attorney General's office for privacy-related complaints.
• State Attorneys General: Most U.S. states have an Attorney General's office that handles consumer protection complaints, including those related to data privacy. You may contact your state's Attorney General to file a complaint.

15. Automated Decision-Making and Profiling

We may use automated processes to analyze your ordering history, browsing behavior, and preferences in order to personalize menu recommendations, loyalty rewards, and promotional offers. These automated processes help us deliver a more relevant and customized experience to you.

We do not use fully automated decision-making processes that produce legal or similarly significant effects about you without human review. If we ever implement such processes in the future, we will update this Privacy Policy and provide you with the right to request human review of automated decisions.

16. Loyalty Programs and Promotional Activities

If you participate in our loyalty program, sweepstakes, contests, or other promotional activities, we collect and use the personal information you provide in connection with your participation. This information may include your name, email address, phone number, and any other details required for program enrollment or prize fulfillment.

Participation in our loyalty program and promotional activities is voluntary. By enrolling, you consent to our collection and use of your information as described in this Privacy Policy and any additional terms applicable to the specific program. Loyalty point data and reward history are retained for the duration of your membership and for a period of 3 years following account closure.

17. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website informing you of the changes
• Send an email notification to registered account holders (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

18. Contact Information for Privacy Inquiries

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our data practices, please do not hesitate to contact our Privacy Team using the following information:

We are committed to working with you to resolve any privacy concerns you may have in a fair, timely, and transparent manner. Our Privacy Team is available to respond to your inquiries Monday through Friday during regular business hours.

This Privacy Policy was last reviewed and updated on July 1, 2026. Round Table Pizza — roundtable-newpizza.click — All Rights Reserved.